HELLO

Welcome to my Profile

Are you looking for a dynamic, results-driven program manager with deep expertise in tech and AI? You’re in the right place!

With a proven track record of successfully managing large-scale, high-impact projects, I specialize in driving cross-functional teams, navigating organizational changes, and delivering cutting-edge AI and tech solutions. Whether it's tackling complex challenges, fostering innovation, or leading strategic initiatives, my unique blend of hard and soft skills empowers me to create value and lead transformative projects.

Explore my profile to see how I bring a growth mindset, exceptional communication, and a commitment to integrity to every project. Let’s connect and explore how I can help your team thrive in the fast-evolving tech and AI landscape.

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What am I looking for?

I'm incredibly excited about the scale and impact of GenAI. I'm eager to learn how it operates at such a massive level and how it's adapting to incorporate new technologies. I'm particularly interested in contributing to the future of work, especially in the area of AI safety.
I'm driven by a desire for growth and development. Given the unique circumstances where we are right now, I'm keen on identifying opportunities and mentorship to significantly enhance my skills and prepare myself for future success.
I value collaboration and thrive in environments where I can learn from others. I’m also committed to contributing to a positive and inclusive workplace culture.
Growing up in a highly surveilled environment has instilled in me a deep appreciation for AI safety. I'm eager to leverage my skills and knowledge to help clients maintain your position as a leader in AI safety.

Shan's Offer

Integrity I care deeply about safety, and excited about the opportunity to build and protect user trust.
Growth Mindset. I’m a learning being; I pick new things up fast. I am agile and flexible and I can pivot fast.
Perspective Taking. I’m empathetic and value perspectives. I work effectively with cross-functional teams, Eng, and Prod to come up innovative solutions that address complex problems.
With a can-do attitude and a tenacious approach, I consistently drive projects forward, overcoming challenges and finding solutions even in the face of uncertainty.

PROFESSIONAL EXPERIENCE

Career Highlights

Election Protection Program

Technical Program Manager

Challenge: Coordinated protection programs across multiple Tier 1 elections, dealing with high-stakes risk management and tight timelines.
Accomplishment: Led cross-functional teams to ensure timely delivery of election protection mechanisms and proactive risk management.
Metrics: Delivered 30+ election protection charters with mechanisms activated 30+ days prior to each election, ensuring effective risk mitigation.

GenAI Harm Measurement and Reduction

Challenge: Developed systems to measure and reduce harm in GenAI features amidst increasing scrutiny around AI safety.
Accomplishment: Established measurement systems and mitigation guardrails to identify potential harms in search results generated by GenAI models.
Metrics: Reduced potential harm incidents by X% through proactive measurement and mitigation strategies.

Root Cause Analysis and Automation for Protection Leaks

PMP Certification

Challenge: Addressed leaks in election protection mechanisms, requiring swift identification and resolution.
Accomplishment: Spearheaded root cause analysis (RCA) efforts, automating triage processes for quicker issue response.
Metrics: Successfully resolved 40+ critical election-related bugs and reduced response times by X%.

Cybersecurity Risk Mitigation in ERP Cloud Migration

Continuous Learning

Challenge: Helped clients transition their ERP systems from on-premise to cloud while mitigating associated cybersecurity risks.
Accomplishment: Led risk workshops and developed a cybersecurity risk strategy tailored to client needs during their cloud transformations.
Metrics: Guided 3 Fortune 500 companies through complex migration processes, reducing potential cybersecurity vulnerabilities by X%.

Privacy Compliance and Risk Management in Global Operations

Project Management

Challenge: Managed privacy risks and compliance during a client's global digital transformation, including GDPR and local regulations.
Accomplishment: Worked closely with cross-functional teams to embed privacy controls and ensure compliance across 5+ global locations.
Metrics: Successfully ensured full compliance with national data protection regulations, avoiding fines and reducing audit time by X%.

Data Analytics Strategy and Implementation

Communication Skills

Challenge: Introduced data analytics strategies to support security and SAP audits during AbbVie’s IT overhaul.
Accomplishment: Influenced senior leadership to invest in data analytics, which improved security audit outcomes.
Metrics: Developed a 3-year data analytics strategy that resulted in a X% improvement in audit efficiency and accuracy.

SKILLS